Privacy Policy
At Firstlightrails, your privacy is our top priority. We are committed to protecting the personal information you share with us while using our website, mobile app, or other services related to train travel routes across North America, including Alaska Railroad, Amtrak, SunRail, Metrorail, and VIA Rail. This Privacy Policy explains how we collect, use, store, and safeguard your information, ensuring your experience with us is safe, secure, and confidential.
When you use our services, we may collect personal information such as your name, email address, phone number, mailing address, payment details, and travel preferences. Additionally, we may collect non-personal information such as browser type, IP address, device information, and website usage data. This information helps us enhance your experience, provide accurate bookings, and improve the quality of our services.
We use your personal information to facilitate train ticket bookings, customize travel itineraries, process payments, provide customer support, and send important updates regarding your trips. Non-personal information is used for analytics, website optimization, and improving our services. We may also use your information to communicate special offers, promotions, and other travel-related information, only if you have opted in to receive such communications.
We do not sell, rent, or trade your personal information to third parties. However, we may share necessary details with our trusted partners, including Alaska Railroad, Amtrak, SunRail, Metrorail, VIA Rail, and other service providers, strictly to complete your travel bookings and provide related services. In certain cases, we may be required to disclose information to comply with legal obligations or protect our rights and safety.
Our website uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyze website performance. You can manage your cookie preferences through your browser settings at any time.
We employ advanced SSL encryption, firewalls, and other security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our team regularly reviews and updates security protocols to maintain a safe online environment.
You have the right to access, update, or delete your personal information at any time. You may also opt out of marketing communications by following the instructions provided in our emails or contacting our customer support team.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors.
Firstlightrails may update this Privacy Policy from time to time to reflect changes in regulations, technology, or our services. Any updates will be posted on this page with an effective date.
By using Firstlightrails services, you agree to the terms outlined in this Privacy Policy. Your trust is important to us, and we are committed to maintaining the confidentiality, security, and proper use of your personal information as you explore Alaska Railroad, Amtrak, SunRail, Metrorail, and VIA Rail train travel routes across North America.